Password Reset
Secure password reset without the service desk
Password Reset lets users reset passwords themselves using strong authentication and clear policy requirements.
Managers, teachers, service desk staff or other responsible users can also be authorized to reset passwords on behalf of another user.
Password Reset
Password ResetReset with strong methods
Users can prove their identity with methods such as BankID, Freja, SITHS eID, EFOS or certificates before the password is reset.
The product can write to multiple data sources and help users follow the organization’s password policy.
BankIDSwedish eID for strong authentication of citizens and employees. Suitable for both public e-services and internal access flows.
FrejaFlexible eID with support for several levels and organizational needs. Useful where BankID is not enough or needs to be complemented.
eIDASEuropean identity federation for cross-border login. Supports users with approved eIDs from other EU countries.
SITHS eIDeID for healthcare, care services and the public sector. Used for secure workflows with high trust and traceability requirements.
EFOSFederated login for public-sector and healthcare-adjacent environments where multiple organizations need shared trust requirements.
PasskeyPasswordless authentication based on modern FIDO technology. Reduces phishing risk and makes login faster for end users.
CertificateCertificate-based authentication for users, devices and services. A good fit where strong technical trust is required.
AuthenticatorSupport for Microsoft Authenticator and similar app-based MFA flows, combined with policies and conditional access.
SkolfederationFederated access for schools and education, helping students, staff and services meet in established trust models.
OTPOne-time passwords for MFA when app, certificate or eID is not the right path. Can be delivered through several channels.
Sweden ConnectNational framework for secure digital identification, relevant for organizations connecting to Swedish eID infrastructure.
SambiFederation for healthcare and care services. Supports secure access between actors with shared identity and trust rules.
GoogleSocial or organization-based login with Google. Useful for external users, partners and simpler onboarding.
YubiKeyPhysical security key for strong, phishing-resistant authentication. Especially useful for administrators and sensitive roles.
ID-portenNorwegian identity platform for public digital services, enabling Nordic access scenarios in the same architecture.
ADFSSupport for existing ADFS environments and MFA adapters, giving a modernization path without replacing everything at once.
On behalf of
Delegated reset when the user needs help
A responsible person can reset passwords for another user, such as a student, employee or consultant. Everything is logged for traceability.
- Manager, teacher or service desk
- Role-based delegation
- Full traceability
Policy
Clear rules in the user flow
Users immediately see whether the password meets the organization’s requirements while administrators manage rules centrally.
- Complexity control
- Custom branding and language
- Multiple data sources
Technical specification
Password Reset is built for secure self-service, delegation and password management across multiple data sources.
Reset methods
BankID
Freja eID Plus
Freja OrgID
eIDAS
EFOS
X.509 Certificate
SAML Broker
Swedish passports
SITHS eID
SITHS
NetID
Sambi
Skolfederation
SWAMID
OTP
Telia eID
Passkey
Google
Azure
ADFS
Suomi.fi
FIN eID smart card
ID-porten
Common smart card
Features
Self-service
Complexity control
Custom branding
Multiple data sources
Monitoring
SIEM ready
Delegated reset
Language support
Installation
Docker
Windows
GCP
AWS
Linux
Azure
Integrations
Google
Azure
VMware
Remote desktop
Cambio
Oracle
Citrix
Skolfederation
Exchange
Wordpress
Active Directory
Entra ID
Videos
Contact
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